Welcome to www.almahaopt.com

These Terms of Use and all policies and additional terms (if applicable) posted on the Site set out the terms on which we offer you access to and use of our Site, services and applications including our mobile application

By accessing, registering and/or continuing to use or access our Services, you are agreeing to be bound by these Terms of Use and the Legal Documents with immediate effect. These Terms of Use and the Legal Documents are subject to change by us at any time. Your continued use of the Site following any such change constitutes your agreement to these Terms of Use and Legal Documents as so modified.

References in these Terms of Use to “you” (or similar) are references to you as an individual or legal entity as the case may be.

ELIGIBILITY AND REGISTRATION REQUIREMENTS:

1. you are above the legal age for purchasing products in your country of residence .

you are able to provide an address in the Kingdom of Saudi Arabia (“KSA”) for delivery of products.

SECURITY:

By using the Site and its services, you agree that you will be committed not to violate or attempt to violate the security of the site in any way. You also agree not to violate or attempt to violate information that is not intended for you, such as accessing or attempting to access information that is not intended for you in any way and for any purpose. Therefore, the site will search and investigate any activity that falls under these violations and will also cooperate with the competent authorities to prosecute and apply the punishment to the person who is responsible for such violations.

YOUR PERSONAL ACCOUNT:

Al-Maha Optics is committed to protecting your personal information as per our Privacy Policy. By using the site you will be responsible for the confidentiality of your personal account and password, and you are responsible for all requests made through your personal account. Al-Maha Optics assumes no liability for damages or losses caused by your failure to keep your personal information and password confidential, If you suspect any suspicious transaction in your account, please contact us directly.

CONTACT WITH YOU:

By using the Site and its services, you agree to receive mail and text messages from Al-Maha Optics in all its forms. You hereby implicitly agree that electronic transactions sent to you by Oryx Optics shall be deemed to be the basis of linear transactions and shall be legally binding. By using the Site and its services, you agree that Al-Maha Optics reserves the right to preserve and control the messages sent by you to develop and improve the services provided to you.

PRODUCTS AND DETAILS:

Al Maha Optics always strives to provide you with accurate product details, and for different display methods and preparations, we can not guarantee that the color of the products you see on the site will be exactly the same because this is outside our scope.

Since the requirements for operating the site and the branch are different, it is possible to have a difference in the prices of products in the site and in the branches, so it should be noted

PAYMENT METHODS:

Al Maha Optics offers many methods through its website

  • 1. Pay by card Mada.
  • 2. Pay by using Visa.
  • 3. Payment upon receipt from the shipping company and there is a fee requested by the shipping company and borne by the buyer and the amount of .... SR if the shipping within Saudi Arabia

All of our payment methods are completely secure, so there is no concern for the user because it does not require the user to disclose his bank statements inside the site to complete the purchase because when using the method of payment by payment, the user will be transferred to the bank to complete the payment process and when payment by credit card, Al-Maha Optics uses all advanced security means to encrypt data and protect it with the latest security technologies available. Therefore, Al-Maha Optics does not have access to your bank statements when using credit card payment or Mada account. AL-Maha Optics any responsibility towards a user of these payment methods, when an error of any type of occurrence was or when we were able to provide the request will be returned the full amount in the same payment method that was used.

CANCELLING ORDER:

Maha Optics may cancel the application in one of the following cases:

  • 1. The payment process is not successful when paying by credit or credit card.
  • 2. If there is an error in the shipping or contact information provided by you.
  • 3. When we cannot reach you.

YOU CAN CANCEL THE REQUEST IN THE FOLLOWING CASES:

  • 1. Before your order is shipped, if you cancel the order after your order has been shipped, Maha Optics may charge you the cancellation fee.
  • 2. When the application is delayed due to us for a period of ..... working days within the Kingdom.

RETURN POLICY:

If you are not satisfied with 100% of your purchases, we can return the full value of your purchases through ...... from the date and time of receipt of the application after the conditions apply and please communicate with us via the following email:

RETURN TERMS:

  • 1. The glasses are safe from misuse as a scratch.
  • 2. Do not open the contact lens case and if there is a manufacturer defect after the opening, the return or replacement will be made.
  • 3. To bear the cost of shipping the application for its return to the optics.
  • 4. Purchases of discounted products can not be returned.
  • 5. Purchases can only be returned once for each purchase.
  • 6. After receipt of the Ophthalmology for the re-application and make sure that the conditions apply to it, you will be credited in your account with us on the site the same value of your returned order and can be used on the site only at any time.

RETURN METHOD:

  • 1. You can contact our customer service center () or visit our contact page on the website for more information.
  • 2. Return of goods is only made upon receipt of the Ophthalmology of the goods returned by one of our approved shipping service providers. Your service provider will contact you to set an appointment to receive the item you wish to return within three to five working days of your order to return the item.

MODIFICATION AND CHANGE OF TERMS AND CONDITIONS:

AL-Maha Optics may update its privacy policy when appropriate (if our practices change, we change existing services or add new services, while developing better ways to inform you of products that we believe will be of importance if the law requires us to do so)

BY AGREEING TO THIS POLICY YOU AGREE TO ALL OF THE ABOVE.